Returns & Exchanges
We want you to love your glow; if you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange. Please note that products must be in their original packaging and at least half-full to be eligible for a return.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the jojoba products in their original shipping box or a similar sturdy container to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized postage location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing